We are located at 6925 Engle Rd. Unit B Middleburg Hts., Ohio 44131 in the Unites States.
Yes, you can come to our warehouse. Office hours are Monday - Friday 8:00am - 5:00pm EST.
Monday thru Friday, 8:00am-5:00pm EST. You can contact us by phone 800.328.0496, fax 440.356.8185 or email to sales@nationalfuse.com and we will respond during normal business hours. We are also closed on all major holidays. Our website, www.nationalfuse.com, with on-line ordering is available 24 hours a day, 7 days a week.
Yes, you can buy directly from us. Please call 800.328.0496, fax 440.356.8185 or email to sales@nationalfuse.com us what you need.
Yes, we do sell to residential customers.
All on-line orders are by credit card. All first time orders are by credit card. You may download our credit application and return to accounting@nationalfuse.com to request Net 30 terms. We have the right to suspend terms if the account is misused.
Download Credit Application
Call 800.328.0496, fax 440.356.8185 or email to sales@nationalfuse.com or go to our website at www.nationalfuse.com and order on-line.
To reorder, you can log in to your account on the main page www.nationalfuse.com and reorder what you purchased in the past. You can also contact us and order by phone/fax/or email.
For items shipping from our warehouse in Ohio the cut off time is 2:30PM EST. The cut off time varies when shipping from other facilities. It is best to call us if you need an item shipped the same day and we will advise if it is possible. Normally in stock items ship the same day.
Yes, please call ahead 800.328.0496 to make sure we have the product you need and let us know that a courier will be picking up or if you want us to arrange the courier. If we arrange for the courier you will be charged the transportation fee.
The best way to identify the fuse is by the part number. Usually there is a manufacturer name, part number on cap or body, the amperes and voltage, and the type or speed of the fuse. Any markings on the fuse, the amps, volts, speed, and size, will help in the identification. We can also try to identify it by the description: measure the size of the fuse in mm or inches (both diameter and length), the amps, the volts, any letters or numbers on the fuse, any pictures on the fuse.
You can email to sales@nationalfuse.com or fax 440.356.8185 a picture of the fuse to us and we can see if you have enough information to identify it.
Different companies manufacture identical fuses that are form, fit and functionally the same. If you call with a part number and we can offer you that part or another brand that may be in stock or less expensive we may offer that to you. You may need a large quantity that we can supply in a variety of brands. Also, if the part you are looking for is obsolete or may have a long lead time, we may offer you an equivalent and it will be form, fit and functionally the same that may be in stock or that will not take as long to order in for you. Another reason why we may offer you a cross is that you need the fuse immediately and we may have the same fuse in a different brand sitting in our warehouse that we can supply to you right away. We will always make you aware of the new part number and manufacturer if we cross your fuse. You can also tell us that “no cross” will be acceptable and then we will only quote you on the fuse you ask for.
No. All the products we sell are new.
Yes. Please call ahead 800.328.0496 to make sure the fuse you need is in stock.
Any order that has "Made to Order/Non-Returnable" items must be paid in advance to ensure that the order cannot be canceled at a later date.
Yes, we accept p-cards (procurement cards) and all major credit cards.
Please contact our sales department immediately at 800.328.0496 or via email to sales@nationalfuse.com. You may not be able to cancel or modify your order if it has already shipped or if we quoted you “non-cancel/non-returnable." There may be a cancellation fee.
You will be charged sales tax unless you are a non-tax entity. Please fax your tax exempt info to 440.356.8185 or bring with you when you pick up your order.
We apologize for the delay in responding. Please call and talk to our sales staff at 800.328.0496 and make them aware of the date, time, and email address you sent correspondence and we will be happy to assist you. Your email may have gone into our SPAM file. It is best to add a read receipt and delivery request to your email whenever you email us.
Please contact customer service at 800.328.0496. Our policy is that you must obtain an RMA before any return. We may charge a restocking fee, non-stock items may be non-returnable, and some items may not be returnable. Normally after 30 days no item may be returned. If we issue you an RMA you are responsible to pay the freight and ship the package back to us. At the time we receive the return we will inspect the merchandise returned and decide if it is in good condition. At that time a credit will be issued. If an item is damaged in shipping no credit will be issued. Please note: all "Made to Order" items are non-returnable.
No, we do accept products we did not sell you.
Please call customer service 800.328.0496 and we will work to resolve the situation.
